Inbound call platform // No outbound dialer
Answer every call.
Close more of them.
hellocloser answers, attributes, qualifies, and monetizes inbound calls. Run a call business without operating an outbound dialer. Inbound only, by design.
Sister product to Fullsend. No predictive, power, preview, or ringless voicemail dialing. No list loading.
| Caller | Flow | Agent | Status |
|---|---|---|---|
| (512) 555-0142 | Menu · Pressed 1 | Dana R. | Incall |
| (737) 555-0188 | AI Attendant | AI · Ava | Incall |
| (210) 555-0107 | Menu · Pressed 2 | Queue | Waiting |
| (830) 555-0163 | AI Attendant | → Buyer 04 | Transfer |
| (512) 555-0119 | Menu · Pressed 1 | Marco T. | Dispo |
Sample data. Illustration of the hellocloser app.
01 // How a call moves
One path. Every step tracked.
Every call follows the same route. Each hop is logged, so you can see where calls convert and where they drop.
Number
Tracking number or pool. Source and campaign attached.
Flow
Keypress Menu or AI Attendant greets and qualifies.
Queue
Priority, hours, and overflow rules.
Agent
Human or AI. Groups by skill or client.
Outcome
Booked. Closed. Or live-transferred to a buyer, with lead data delivered at the same time.
02 // Why inbound only
Run a call business.
Skip the dialer.
Most call platforms bundle an outbound dialer. hellocloser doesn't have one. That keeps outbound dialing off your platform and out of your organization.
- No outbound dialer.
- No outbound campaigns or list loading.
- Reduces your dialing exposure.
- Built-in records for consent and audits.
03 // Product
Everything after the phone rings.
Workspaces
One account. Many brands.
Each client or brand gets its own numbers, routes, and reporting.
Routes
Build the path.
Numbers. Flows with Menus and AI Attendants. Queues. Human, AI, and Group agents. Scripts and audio.
Contacts
Know who's calling.
Search callers, import records, and manage your DNC list.
Insights
Ask in plain English.
Ask AI for a report. Save it to the Library. Schedule it. Put it on a TV with Displays.
Attribution
Tie calls to spend.
Call tracking, number pools with dynamic number insertion, and campaigns.
Monetization
Sell the call.
Buyers, live transfers, revenue tracking, and lead delivery by API, webhook, email, CRM, or ping/post.
Sample data.
AI summaries
Every call gets a short summary and outcome. No more listening to find out what happened.
AI coaching
Scored calls and specific notes for each agent.
Displays
TV wallboards shared by a secure no-login link. Revoke it any time.
Lead appends · Add-on
Add caller details to the record before it goes to a buyer.
Lifecycle reporting
IVR hit, pressed 1, queue time, agent, outcome. Every step, every call.
Settings
Users and roles. API and webhooks for your own systems.
04 // Human + AI agents
Humans and AI.
Same queues. One floor.
AI agents sit in the same queues as your human agents. They take calls like any teammate. You see both on one live board, compare results, and decide the mix.
| Agent | Type | Calls | Time | Status |
|---|---|---|---|---|
| Maria L. | Human | 1 | 4:12 | Incall |
| Ava | AI | 3 live | 1:48 | Incall |
| Dana R. | Human | 1 | 0:36 | Dispo |
| Nova | AI | 2 live | 0:52 | Incall |
| Marco T. | Human | 0 | 2:05 | Paused |
| Iris | AI | 0 | 0:09 | Ready |
| Jo K. | Human | 0 | 0:22 | Ready |
Sample data. Illustration of the hellocloser app.
Sample data. Filter by queue or campaign.
- 00:00AI Attendant answered
- 01:12Qualified: repair, ZIP 78704, owner
- 01:20Warm transfer to Maria L.
- 01:21Summary attached. Caller doesn't repeat a thing.
One live view
See both side by side.
Filter Live Agents by All, Human, or AI. Humans show Incall, Dispo, Paused, Ready. AI shows Incall or Ready, plus concurrent calls and handoffs.
Measure
Know who performs better.
Compare humans and AI on answer rate, handle time, booked rate, and transfer or sold rate. Break it out by queue or campaign. Then decide.
Handoffs
Calls move both ways.
AI to human by warm transfer, with the summary and context attached. Human to AI for after-hours, overflow, or qualification. Routing rules set the mix.
05 // Who it's for
Built for three kinds of call businesses.
Lead gen and pay-per-call
Buy calls in. Sell calls out. Route by buyer caps, hours, and geography. Live-transfer the call and post the lead in the same moment. Track revenue per call, per buyer, per campaign.
Inbound call centers and BPOs
Coming from Vicidial? Keep the realtime view your floor knows: live calls, live agents, statuses. Add AI agents next to human ones. Give each client its own workspace and wallboard.
Brands and local service businesses
See which ads make the phone ring. An AI Attendant answers after hours and books the job. Every call is summarized, so nothing slips.
06 // Compliance
Inbound only, by design.
The dialer isn't turned off. It isn't there. That's a product decision, not a setting.
No outbound dialer
No predictive, power, preview, or ringless voicemail. No outbound campaigns. No list loading.
Consent records
Built-in records for consent and audits, stored with the call.
DNC
Manage do-not-call lists in Contacts.
Audit trail
Recordings, transfers, and lead deliveries logged per call.
hellocloser is a software platform and does not provide legal advice. Inbound calls, call recording, live transfers, and lead sales can still carry legal obligations, including for the marketing that drives calls. Talk to your counsel about your specific programs.
07 // FAQ
Straight answers.
Can I turn on outbound later?
No. hellocloser has no outbound dialer. If you need outbound, that's a different product.
Do AI agents replace my team?
They work next to it. Use AI Attendants for greeting, qualifying, and after-hours. Send the call to a person when it matters.
Can I sell calls to buyers?
Yes. Set up buyers, live-transfer calls, and deliver lead data by API, webhook, email, CRM, or ping/post.
We run Vicidial today. Is the switch hard?
The realtime screens will look familiar. Talk to us about your setup and we'll walk through it.
What does it cost?
Pricing upon request. Book a demo and we'll go through your volume.
See it with your own calls.
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